The Powertime service is up 24/7/365.
ϟ We occasionally have system maintenance procedures running through the night during which the service may be temporarily offline. Such downtime will be notified on our social media channels (twitter and facebook).
ϟ Powertime support is active via agents on shift who strictly take queries via email. Emails will be answered within 24 hours. From time to time, support agents may contact you or call you back on request.