Troubles with my personal account’s setting

ϟ I forget my security question’s answer

Please send a copy of your ID along with your username to support@powertime.co.za in order to reset your password.

ϟ Why can’t I change my username?

Your username is unique and linked to your profile.

ϟ Why can’t I create another profile with an email address linked to an existing profile?

Your email address is unique so we recommend that you keep a unique profile on Powertime.

If you forgot your password, please reset it or contact support.

You can add several meters and several cards to one profile. Contact support@powertime.co.za for further assistance.